The Quiet Keepers of Ground Zero's Memory The National September 11 Memorial & Museum welcomes over 12 million visitors each year, but few notice the individuals responsible for maintaining its most poignant feature: the reflecting pools in the footprints of the twin towers.
These workers are the unsung custodians of a national tragedy, tasked with preserving the memory of the victims with dignity and respect.
Custodian Jim Maroon reflects on his role, saying, "It's more than a job because I'm doing it for the 3,000 that lost their lives. " His sentiment echoes many who work behind the scenes to preserve the memory of 9/11.